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LEGAL COMPLIANCELAST UPDATED: OCTOBER 2026

Privacy Policy

Craft Kreate Studio ("Craft Kreate", "we", "us", or "our") respects your privacy and is committed to protecting the personal information you share with us. This policy outlines our data practices, your privacy rights, and how we keep your information secure.

Our Core Privacy Principle

We do not sell, rent, or monetize your personal data. We only collect the minimum information required to deliver high-quality digital services, respond to project inquiries, and communicate with our clients.

01 // Information We Collect

We collect information in two ways: information you directly provide to us, and information collected automatically when navigating our website.

A. Information You Provide Voluntarily

When you contact us, request a project quote, or schedule a consultation via our website, we may collect:

  • Contact Details: Your full name, company name, and email address.
  • Project Information: Project scope, budget parameters, design/tech preferences, creative assets, and any specifications submitted through our inquiry form.
  • Booking Information: Scheduling availability and time zone details provided when booking a discovery call via Cal.com.

B. Information Collected Automatically

When you access our website, our servers and technical hosting infrastructure may automatically record non-personally identifiable technical information, including:

  • Browser type, version, and language settings.
  • Operating system and device screen resolution.
  • Referring URL, pages visited, and request timestamps.
  • Local interface preferences (such as your dark/light theme choice, stored strictly in your browser's local storage).

02 // How We Use Your Information

We process your personal information strictly for legitimate commercial and operational purposes, including:

  • Evaluating project requests and preparing tailored proposals for video production, web engineering, SaaS, microapps, and custom software.
  • Communicating regarding inquiries, scheduling discovery calls, and providing client support.
  • Executing contracted deliverables, invoicing, and contract management.
  • Maintaining the security, performance, and uptime of our website infrastructure.
  • Complying with applicable legal and financial obligations.

03 // Legal Bases for Processing (GDPR)

If you are located in the European Economic Area (EEA), the United Kingdom, or Switzerland, our legal bases for collecting and processing your personal data under the GDPR include:

  • Consent: When you voluntarily submit an inquiry form or sign up for communications.
  • Contractual Necessity: Where processing is required to enter into or perform a client services agreement.
  • Legitimate Interests: Where processing is necessary for our legitimate interests in operating, securing, and improving our agency services without overriding your fundamental privacy rights.
  • Legal Obligation: Where required to comply with statutory accounting, tax, or legal regulations.

04 // Third-Party Service Providers

We do not share your data with third parties for marketing purposes. We may share necessary data with trusted service providers who assist us in operating our digital infrastructure, subject to confidentiality agreements:

  • Scheduling: Cal.com for scheduling project discovery sessions.
  • Hosting & Edge Delivery: Cloud infrastructure providers (such as Cloudflare or Vercel) for secure global web hosting, DNS routing, and DDoS mitigation.
  • Media Delivery: YouTube and public CDNs for embedded video showcase reels.

05 // Cookies & Local Storage

Our website does not deploy third-party advertising cookies or cross-site tracking pixels. We use standard browser localStorage strictly to remember your preferred UI theme (Dark Mode or Light Mode). For detailed information, please read our dedicated Cookie Policy.

06 // Data Retention & Security

We retain inquiry and project information only for as long as necessary to fulfill the purposes outlined in this policy, manage our client relationships, or comply with legal requirements. We employ industry-standard administrative, physical, and technical safeguards—including TLS/SSL encryption across all connections—to protect against unauthorized access, loss, or disclosure.

07 // Your Data Protection Rights

Depending on your geographic location (including under GDPR, UK GDPR, and California CCPA/CPRA), you may have the following rights regarding your personal data:

  • Right of Access: Request a copy of the personal information we hold about you.
  • Right to Rectification: Request correction of inaccurate or incomplete information.
  • Right to Erasure ("Right to be Forgotten"): Request deletion of your personal information where no overriding legal basis requires retention.
  • Right to Restrict or Object: Restrict or object to certain forms of data processing.
  • Right to Data Portability: Request transmission of your data in a structured, machine-readable format.

To exercise any of these rights, please contact us at the email address provided below.

08 // Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out directly:

STUDIOCraft Kreate Studio
EMAILcontact@craftkreate.com
DISCOVERY CALLcal.com/craftkreate
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